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Q. I want a tailor made holiday package. Is this possible? A. Yes we can make your package according to your requirement. Please go to “ Design your own package” in our website . We are flexible and can make the Holiday Package to suit your budget as well. |
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Q. How can I pay for my holiday? A. You can make your payment at any SriLankan Airlines Ticket Office. |
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Q. What if I have to cancel my holiday? A. Our Cancellation Policy will apply. Please refer to our Booking Conditions |
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Q. Can I change my itinerary after I have started my journey? A. Any extension of stay or deviation after arrival in the holiday destination should be arranged directly with the Handling Agent of that particular destination in which case the listed prices will no longer apply. In a situation like this it is the passenger’s responsibility to hold a firm confirmation for their return flight.  Back to top |
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Q. Can the package be taken on either the forward or return leg of the journey? A. Yes. The package can be purchased , either for the forward or return leg of the journey. If the passenger wishes to use it in both directions, the package needs to be booked and paid before the pax start their journey. |
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Q. Can the passenger request a twin bed instead of a double? A. Yes. But subject to availability at check-in. |
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Q. Will these Holiday Package offers be available on arrival, without any prior booking? A. No. These packages have to be pre- booked, confirmed and fully paid for, prior to the passenger’s departure from the originating destination. |
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Q. Are these packages available only for passengers traveling in Economy Class? A. No. Packages are available with a choice of travel in Business Class or Economy Class. How ever there could be restrictions on special seasonal offers. |
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